Hi Have an odd issue in an XP Pro machine at work. User logs in, all programs finished loading, I click on My Computer and then it freezes for several minutes. Right click my computer, same thing happens. Try to go to Start/Run same thing happens.I've disabled all services at start up and it makes no difference. I've tried using Process Monitor to find what is happening but can't find any issue. I've looked at the Event Viewer logs and notice, around the time of it happening I see PlugPlayManager warning withClient side device installation was not performed for "ROOT\SWSKNDISMP \0000" because of user-interface dialogs have been suppressed. I can't find anything on the net relating to this. Does anyone have any ideas what this entry is?Thanks1 person needs an answerI do too

Hi stevenwhiting, Try the below steps and check the results: Method 1:Step 1:Check the status in safe mode, to boot the computer in safe mode:a. Restart the computer and press and hold F8 key (Press and hold f8 key before the windows logo).b. From the advanced boot option select ‘Safe mode’. Step 2:If the issue does not persist in safe mode then it might be some third-party application as you have already checked by disabling startup services, proceed with the other steps. You may refer the below link on how to configure Windows XP to start in a "clean boot" state:http://support.microsoft.com/kb/310353If the issue does not persist you may continue with step 2 from the above link.Make sure you reset the computer to normal mode after the installation completes. Refer the section “Steps to configure Windows to use a Normal startup state” Method 2:Run online virus scan and check if any malware or virus activity found on the computer. You may run online virus scan from the below link: http://onecare.live.com/site/en-us/default.htm Regards:Samhrutha G S - Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.